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Support

Help Center

Get help with CookWins and make the most of your experience

Getting Started

New to CookWins?

  1. Join Beta Testing: 🚀 App coming soon! Join our beta program to get early access
  2. Take Your First Scan: Open your fridge and tap the camera button
  3. Get Recipes: Review detected ingredients and generate personalized recipes
  4. Start Cooking: Follow step-by-step instructions in Cook Mode

Frequently Asked Questions

How accurate is the ingredient detection?

Our AI has 85%+ accuracy and recognizes over 5,000 ingredients in multiple languages. If something isn’t detected correctly, you can manually add or edit ingredients.

Does CookWins work offline?

Yes! Saved recipes and favorites are available offline. You need internet for scanning new ingredients and generating new recipes.

How do I change my dietary preferences?

Go to Settings → Dietary Preferences and select your restrictions (vegetarian, vegan, gluten-free, etc.).

Can I share recipes with friends?

Yes! Tap the share icon on any recipe to send it via message, email, or social media.

How do I cancel my subscription?

  • iOS: Open Settings → [Your Name] → Subscriptions → CookWins → Cancel
  • Android: Open Google Play → Menu → Subscriptions → CookWins → Cancel

Popular Topics

Still Need Help?

Contact Support

  • Email: support@cookwins.com
  • In-App: Settings → Help & Support
  • Response Time: Within 24 hours on business days

Report a Bug

Found a bug? Help us fix it:

  • Email: bugs@cookwins.com
  • Include: Device model, iOS/Android version, description of issue

Feature Requests

Have an idea? We’d love to hear it: